Sell To Us - FREQUENTLY ASKED QUESTIONS
How do I sell to Classic Replacements? How does this process work?
It's very simple. You fill out the form letting us know what you have (brand, pattern, pieces). We then provide you with a quote (via email) the amount we are willing to pay for your items. You then decide if you want to accept our offer or not. Should you choose to accept it, you let us know by responding to our offer email. We then send you instructions how to proceed sending the items to us. Once we receive and inspect the items, we send payment (check or Paypal, your choice) right away.
What do you buy?
We buy China, Crystal, Stainless Steel and Silverplate Flatware and all types of Collectibles. We do not buy silver but we can refer you to places that do.
Which brands do you buy?
Many if not all brands. To name just a few. Lenox, Wedgwood, Waterford, Royal Doulton, Royal Crown Derby, Royal Worcester, Royal Copenhagen, Herend, Fitz & Floyd, Villeroy & Boch, Baccarat, Lalique, St. Louis, Bernardaud, Raynaud, Spode, Christian Diaor, Lauren, Lynn Chase, Anna Weatherley, Swarovski, Denby, Fransiscan, Haviland, Meissen, Minton, Mottahedeh, Ginori, Vera Wang, William Yeoward, Bing & Grondahl, Noritake, Reed & Barton, International, Towle, Yamazaki, St. Louis and much more. Again this list is by no means exclusive, we buy many brands that are not on this list. Fill out the form and we will get back to you right awaywhether we are buying your specific brand and pattern or not.
Which patterns do you buy?
It depends. We buy the patterns that we have demand for. By filling out the form and letting us know what you have, we will get back to you promptly to let you know if we are buying your pattern or not.
Whom do you buy from?
From anybody (private individuals, dealers, collectors, stores), anywhere in the United States. Although we are located in NY, we buy every day from sellers in CA, TX, WA, FL, MO, IL, NV, LA etc. etc.
Do I need to be near you in order to sell to you?
No. We buy from anyone anywhere in the United States.
When will I get a response from you to my request for a quote?
Usually within one business day, not later than three business days. We will always respond, whether we are buying your items or not.
Do you buy individual pieces or just complete sets?
We buy everything, from individual pieces to complete sets and collections.
Do you provide prices by the piece or by the whole lot?
Usually by the whole lot. We offer our best quote on all the pieces you wish to sell to us. (For example, if you have 60 pieces of Pattern X which include dinner plates, salad plates, platters, & soup bowls, we will offer a number that we are paying for the whole lot, say $1,500, instead of a price per piece like $40 per soup bowl or $150 per platter.)
Is there any obligation to sell to you by filling out this form?
No. There is no obligation whatsoever to sell to us by filling out this form. This just lets us tell you what we are paying and you can then decide to accept our offer or not.
I need to sell my items quickly because of personal circumstances (moving, need cash). Can you expedite my request?
Sure. Just indicate in your form that you need an answer right away and that this is time-sensitive and well do our best to help you move things quickly and easily.
How much do you pay for my stuff?
It depends. Many patterns we pay the highest in the industry. On some that we have a large supply or very little demand, we pay less. It is worth your while to fill out our form (for free!) and let us know what you have so that we can get back to you with our highest possible quote. It takes just a minute and you will get an answer as soon as possible.
What should I do to get the highest quote?
Make sure to list as much detail as you can. Be sure to name the exact pieces (especially accurate descriptions of the serving pieces) you have and the exact amounts. The more detailed information you provide us with the bigger quote you will get.
How do I get my items to you?
Either by bringing it down to us yourself or shipping it. For those with 100-150 miles of Airmont, NY (View Map) where we are located (half an hour from NYC) it is worth it to bring it yourself and avoid the hassle and expense of shipping. If you live too far or don't want to drive, you can ship it using the USPS, UPS, or Fedex. Under certain circumstances, we can come and pick it up from you.
I really don't need the hassle of packing and shipping, what can I do?
As we said, you are very welcome to bring your items down to us. Otherwise shipping is the only option. There are very few dealers in the country who will buy this stuff, especially at the prices we pay, so it is worth your while to get it to us. In certain circumstances, we will pay for the cost of shipping.
I don't know how to pack and ship. Can you help?
Sure read our Shipping Guidelines page for tips and advice or feel free to contact us for additional help.
If I bring it down, how long will I have to wait and when will I get paid?
Please call before coming so that you won't have to wait at all. Our usual hours are 9-5 Monday through Thursday, but night and weekend appointments are available by request. Once you make an appointment, the unpacking and inspecting process shouldn't take longer than 20 minutes and you will get paid on the spot! Our sellers have found this to be very convenient and efficient.
How long does it take for me to get paid after I send my items?
Once your items arrive we do our utmost to have them inspected in seven to fourteen days (depending on the volume of shipments we receive) with payment to follow via the USPS, which may take a few days, depending on your location..
How do you pay me?
There are two options. We can pay you instantly using Paypal or we can mail you a check. You get to choose your preference.
Why should I sell to Classic Replacements?
We are a trusted reliable company who will always honor our commitments to you. We pay the most we can and we ensure to work with you and hold your hand throughout this process to keep it simple and easy. We have bought from thousands of sellers with almost complete satisfaction. For more information see our Why Sell to Classic Replacements page.
How do I know that I can trust your company?
We have been around since 2005 and are a member in good standing of the Better Business Bureau of NY (whose report on us is available upon request). We also have over 3,000 positive feedback on Ebay. We offer to pay 25% upfront via Paypal to all first time sellers as a sign of good faith. We have bought from thousands of private individuals over the years and references are available upon request. We are located at 386 Rt. 59 in Airmont, NY and our phone number is (845) 357-0160.